| 10:00 a.m. |
Garden Set-Up |
| 12:30 p.m. - 6:30 p.m. |
MBNA Board of Trustees Meeting |
| 7:00 p.m. - 9:00 p.m. |
President's Reception & Dinner (by invitation only) |
| 8:00 a.m. - 9:30 a.m. |
MBNA Board of Trustees Meeting |
| 10:30 a.m. - 12:30 p.m. |
Local Hallmark Tour (optional) |
| 8:00 a.m. - 2:00 p.m. |
Vendor Set Up |
| 1:00 p.m. - 8:00 p.m. |
Registration and Information Desk Open |
| 1:30 p.m. - 1:50 p.m. |
Opening of Garden with Designer Recognition |
| 2:00 p.m. - 3:30 p.m. |
MBNA Annual Business Meeting (MBNA members only) |
| 3:45 p.m. – 4:45 p.m. |
MBUniversity Session
Legislative Update with Funeral Rule Information
John M. Peterson, Esq., Howe & Hutton. Ltd. |
| 4:45 p.m. – 5:30 p.m. |
Consumer Advocacy Update
Carolyn Jacobi, MBNA Consumer Advocate |
| 5:30 p.m. - 8:30 p.m. |
Opening Reception in Vendor Display Area |
| 6:00 p.m. - 8:00 p.m. |
Slaying the Sacred Cow
A wackin’, crackin’, swinging, slinging session
moderated by Charles W. Hunt, FAICA, Hunt Memorials, Inc. |
| 7:00 a.m. - 7:00 p.m. |
Registration and Information Desk Open |
| 7:00 a.m. - 8:30 a.m. |
Certified Memorialist Breakfast (for CMs only) |
| 7:00 a.m. - 8:30 a.m. |
Continental Breakfast in Vendor Display Area |
| 7:00 a.m. - 8:30 a.m. |
Comforting Words, Lasting Symbols
Stacey Donovan of Hallmark Cards |
| 8:45 a.m. - 10:15 a.m. |
MBUniversity Session
Avoiding Operational Disasters: Insurance/Fire and Fraud
Scott Neal, Paradise Pictures, LLC and TBA |
| 10:15 a.m. - 10:45 a.m. |
Refreshment Break in Vendor Display Area |
| 10:45 a.m. - 12:15 p.m. |
MBUniversity Session
60 Great Ideas in 90 Minutes
Jim Bell, CM, AICA, Bell Memorials |
| 12:15 p.m. - 1:45 p.m. |
Lunch with Keynote:
The Power of Approachability – How to Get Noticed, Get Remembered and Get Business
Scott Ginsberg, aka “The Nametag Guy” |
| 2:00 p.m. - 3:30 p.m. |
MBUniversity Session
The Approachable Salesperson: Daily Practices for Enabling Customers to Buy
Scott Ginsberg, aka “The Nametag Guy” |
| 3:30 p.m. - 4:00 p.m. |
Refreshment Break in Vendor Display Area |
| 4:00 p.m. - 5:15 p.m. |
MBUniversity Session
New Products and Services Forum
Product and Service Introductions |
| 5:30 p.m. - 6:00 p.m. |
Manufacturer/Wholesaler Division Meeting |
| 5:30 p.m. - 6:00 p.m. |
Bronze/Supplier Division Meeting |
| 5:30 p.m. - 6:30 p.m. |
MAMBA Annual Meeting |
| 5:30 p.m. - 6:30 p.m. |
State/Provincial Association Meetings |
| 6:00 p.m. - 6:30 p.m. |
Combined Division Meeting |
| 6:30 p.m. - 7:30 p.m. |
Happy Hour in Vendor Display Area |
| 7:30 p.m. - 11:00 p.m. |
Installation and Recognition Dinner with Entertainment
Installation and Recognition Program for MBNA and MAMBA and Auction
Entertainment: Jim Elders, Mentalist |
| 7:00 a.m. - 12:00 p.m. |
Registration and Information Open |
| 7:00 a.m. - 8:00 a.m. |
Worship and Memorial Service with Coffee |
| 8:00 a.m. - 12:00 p.m. |
Certified Memorialist Exam |
| 8:00 a.m. - 9:15 a.m. |
MBUniversity Session
How to Create a Compelling Vision for Your Monument Business
John Shertzer, Leadership Ventures |
| 9:30 a.m. - 10:30 a.m. |
Awards Brunch
Featuring the Aspire and Design Contest Awards |
| 10:45 a.m. - 12:00 p.m. |
MBUniversity Session
Diversification of Your Monument Business in Challenging Times
Members of MAMBA |
| 12:00 p.m. |
JAM Closing |
| 12:30 p.m. - 4:00 p.m. |
MBNA Board of Trustees Meeting & Orientation |
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| For your convenience, an information desk will be open throughout the JAM to assist attendees with any questions. Schedule is subject to change. |