What is an MBUniversity Webinar?
A MBUniversity Webinar is a live, interactive 60-minute conference presented over the telephone and over the Internet. You can attend from any location that has telephone and Internet access. You pay just one registration fee for as many participants as you wish at each call/log-in location.
Note that high-speed Internet access is not mandatory – the system works with dial-up but you must have separate connections for the audio and video portions if you wish to listen and watch simultaneously. You may use cell phones for the audio if you have only one connection or if you must be away from a computer for the webinar.
Who presents at an MBUniversity Webinar?
Your webinar will have one or more speakers who are recognized experts on the topic. Conferences typically include a Q&A session; you can ask questions by phone or instant messaging options.
The MBNA Certification Program was developed as a result of a three-year study program by some of the industry's most recognized leaders. It raises the professional standards to those engaged in the memorialization industry and awards the top level of competence and ethical conduct. The MBNA Certified Memorialist® (CM) designation is the highest honor of professional achievement available in the memorial industry. Certification is awarded to individuals, not a firm as a whole. Both Members and non-members of MBNA can apply to become a CM.
Requirements to earn the “Certified Memorialist”® designation under the MBNA Certification Program are divided between successful completion of the examination, which is based upon material in the Certification Manual, and the accumulation of points awarded for participation in the specific activities listed below. To achieve initial certification, a minimum of 50 points must be accumulated; individuals have a maximum of 5 years immediately preceding application for certification during which to accumulate the required points.
To maintain the “Certified Memorialist”® designation under the MBNA Certification Program, an individual must earn a minimum of 30 points in these categories over a period of 3 years. Recertification must be made 3 years from the last designated certification.
This program has been approved for one Continuing Education Unit (CEU) towards initial or recertification as a CM®.
What does my registration include?
Your registration includes long-distance charges for the audio portion and log-in to the video presentation. Once logged in, all handouts are downloadable prior to the start of the webinar. MBUniversity webinars also include one hour/unit of Continuing Education.
Why MBUniversity Webinars?
No wasted time. Get right to the heart of the matter in a 60-minute session designed to easily fit into your busy schedule.
No airlines. No travel. No time out of the office. Listen and follow along from the comfort and convenience of your desk or conference room.
A telephone and computer are all the equipment you need. Just dial in and log-in to the system. That's it.
Ideal for multiple attendees.
Use a speakerphone and projector and invite as many people as you want to participate - at no extra cost to you.
MBUniversity Webinars are a fraction of the cost of travel and attendance fees for other high-priced conferences or seminars.
A members only PODcast archive of this seminar is now available. Click here to order!
Date: Tuesday, September 24, 2013
Time: 3:30 PM ET / 2:30 PM CT / 1:30 PM MT / 12:30 PM PT [Prevailing Time]
Presenter(s): Donald B. Calhoun, CM
CUE Credit: 1 Credit Hour
No advanced preparation or prerequisites are required for this course.
“I prefer to be true to myself, even at the hazard of incurring the ridicule of others, rather than to be false, and to incur my own abhorrence.” - Frederick Douglass
Join us for a this one hour webinar where we will focus on:
A. Understanding what you are selling:
• Product approach
• Purpose approach
B. Are you a professional or a pretender?
• Why most people take emotion out of a sale
• Why emotion and love are the core of a memorial sale
C. Dynamics of effective communication
D. The Four Pillars to sales success
• Respect (Understanding / Dynamics / Actions)
• Desire for Growth / Active empathy
E. How courage and bravery lead to a greater understanding of human behavior
Don Calhoun, CM has thirty years of first-hand, real-world experience with understanding the highs, lows, triumphs, and tragedies of life. He is an owner and president of Murphy Granite Carving, Inc., which produces cemetery memorials throughout the upper Midwest of the United States. Calhoun has been a memorial counselor for numerous families at the time of their heightened emotional grief. He has been a highly sought after speaker in the memorial, monument, and funeral industries throughout the United States and Canada. His many speaking engagements, most recently centered around his forthcoming book with Duane Kuss, Dance with the Elephant, have received great accolades from audiences all across the country.
Calhoun's unique work in the memorial industry, combined with his personal life experience of growing up with a legally blind mother who battled brain cancer until her death, has made Don a professional life storyteller. Don's insights will help you peel back the layers of life and discover your true purpose and destiny. You will learn how to deal with the emotional aspects of life in new empowering ways.
$25.00 for MBNA Members / $65.00 for Non-Members