When you purchase a monument or headstone from an MBNA member, you are assured of ethical, honest business practices from someone who is committed to his industry and art. They are dedicated to providing you with a grave marker or tombstone that will embody the story you want told.
As part of their membership, MBNA member companies sign a statement of policy, The Code of Good Practice. This code promotes fair and honest business practices that, in turn, serve and protect the consumer. Your MBNA member retailer should have a copy of this code on hand.
As an MBNA member, your retailer has the protection of our own Consumer Advocate Consultant and should notify her immediately of any unlawful cemetery acts.
The majority of members are multi-generational memorialists who have learned the exact art of stone carving from their fathers and grandfathers. Remember, always look for the MBNA name and logo. Remember, you should always look for the MBNA name and logo.