Consumer Advocacy

In 1997, MBNA formed a Consumer Advocacy Committee to examine consumer issues as they relate to the memorialization industry. They also hired Carolyn Jacobi, Founder of Eternal Justice, to work with individual members and their customers, and to also make them aware of their rights and choices in memorializing family and friends.

Through our Consumer Advocacy Program, MBNA seeks to expose illegal and obstructive practices that prevent consumers from exercising their freedom of choice in memorialization. MBNA and Ms. Jacobi hope to provide members with guidance through education.

MBNA commented on the Funeral Rule Review 16CFR Part 453.  For a copy, click here.

To make a donation to the Consumer Advocacy fund, click here!

To donate an item to the auction, click here!

If you were given only a few square feet on which to tell your whole life story, what would you say? What events, and memories would you include? What would you want your great, great grandchildren to know about you? Pre-need memorials give you the chance to make important decisions about the story of your life.

A memorial can tell a person's life story in many ways: through the words carved into it, through its location, and through the form it takes. Custom carved memorials are beautiful and unique. They help to capture the story of a lifetime. This video shows brief snippets from the process of carving a custom monument.

Diamond etching is the process of creating a picture with thousands of impact marks from a diamond-tipped chisel. This old-world technique creates a long-lasting picture that is actually engraved into stone.

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