Consumer Advocacy

In 1997, MBNA formed a Consumer Advocacy Committee to examine consumer issues as they relate to the memorialization industry. They also hired Carolyn Jacobi, Founder of Eternal Justice, to work with individual members and their customers, and to also make them aware of their rights and choices in memorializing family and friends.

Through our Consumer Advocacy Program, MBNA seeks to expose illegal and obstructive practices that prevent consumers from exercising their freedom of choice in memorialization. MBNA and Ms. Jacobi hope to provide members with guidance through education.

MBNA commented on the Funeral Rule Review 16CFR Part 453.  For a copy, click here.

To make a donation to the Consumer Advocacy fund, click here!

To donate an item to the auction, click here!

Remembering and recording the lives of loved ones that were cremated is as important as remembering and recording the life of a person that received a traditional burial.

Memorializing the life of a loved one is a difficult process. Finding a professional can make this process a lot easier. Create a monument that will preserve the story of a lifetime for generations to come by choosing a professional monument builder from North America's largest and most respected Monument association–the MBNA.

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