Consumer Advocacy

In 1997, MBNA formed a Consumer Advocacy Committee to examine consumer issues as they relate to the memorialization industry. They also hired Carolyn Jacobi, Founder of Eternal Justice, to work with individual members and their customers, and to also make them aware of their rights and choices in memorializing family and friends.

Through our Consumer Advocacy Program, MBNA seeks to expose illegal and obstructive practices that prevent consumers from exercising their freedom of choice in memorialization. MBNA and Ms. Jacobi hope to provide members with guidance through education.

MBNA commented on the Funeral Rule Review 16CFR Part 453.  For a copy, click here.

To make a donation to the Consumer Advocacy fund, click here!

To donate an item to the auction, click here!

A grave marker is one of the only pieces of artwork that an average family will ever buy. These hand-made tributes to the life of a loved one serve many important purposes for a grieving family, but they are also an important permanent record that will tell an individual's story to the generations that follow.

This thirty second shows how a design is cut into a thin sheet of rubber and prepared for sandblasting.

A memorial can tell a person's life story in many ways: through the words carved into it, through its location, and through the form it takes. Custom carved memorials are beautiful and unique. They help to capture the story of a lifetime. This video shows brief snippets from the process of carving a custom monument.

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