Consumer Advocacy

In 1997, MBNA formed a Consumer Advocacy Committee to examine consumer issues as they relate to the memorialization industry. They also hired Carolyn Jacobi, Founder of Eternal Justice, to work with individual members and their customers, and to also make them aware of their rights and choices in memorializing family and friends.

Through our Consumer Advocacy Program, MBNA seeks to expose illegal and obstructive practices that prevent consumers from exercising their freedom of choice in memorialization. MBNA and Ms. Jacobi hope to provide members with guidance through education.

MBNA commented on the Funeral Rule Review 16CFR Part 453.  For a copy, click here.

To make a donation to the Consumer Advocacy fund, click here!

To donate an item to the auction, click here!

Stone is polished by hours of work by a skilled craftsman. There is no "coating" that is applied. The beautiful, nearly permanent shine on memorials is created by a series of diamond impregnated pads, water, and a skilled craftsman. If the polishing process is done incorrectly, the stone can overheat causing the stone surface to prematurely crumble.

If you were given only a few square feet on which to tell your whole life story, what would you say? What events, and memories would you include? What would you want your great, great grandchildren to know about you? Pre-need memorials give you the chance to make important decisions about the story of your life.

Who's your hero? Memorialization is about recording the stories of the every-day heroes that impact our lives more than any other people on earth.

View MBFilms Archive